More than a chatbot
Chatbase-style retrieval is one slice. Clara combines retrieval with action workflows, tenant config, stateful UI, and voice.
More controllable than black-box agents
Business operators can manage domains, snippets, knowledge, users, branding, and tenant readiness from purpose-built consoles.
More productized than a prototype
The platform already separates SDK, API, knowledge, workflow, voice, telemetry, and admin surfaces for deployable operations.
Built for industries, not generic prompts
Enabled workflows model supported industry journeys, while grounded Customer Support provides a safe conversational fallback for informational requests.
Try Clara Assist on this site.
Ask Clara about the platform, live demo environments, industry coverage, architecture, security posture, and how the Assist SDK works.
Call Clara or explore the live demo sites.
Visit each business experience, then try Clara over a real phone conversation for the demo apps currently wired for inbound voice.
Support via phone
Pulse Club
Visit siteCall Clara for Pulse Club to try plan questions, membership changes, and support through the voice assistant.
810-353-4777What are my membership options?What does Premium include?I am having login issuesHow do I cancel?
Call Pulse ClubOrdering via phone
Saffron Lane
Visit siteCall Clara for Saffron Lane to try menu questions, order intake, and delivery support through the voice assistant.
810-353-4778What are your popular dishes?I want to place an orderDo you deliver?What are today's hours?
Call Saffron LanePlatform
The primitives customers actually need.
The strongest customer agent is not one model call. It is a controlled runtime that knows the customer, the tenant, the workflow, and the next safe action.
Resolution agent, not just chat
Clara reasons over tenant config, customer context, active workflow state, and available actions before responding.
Live voice conversations
LiveKit-backed voice sessions support real-time customer conversations, agent status, and fallbacks when voice cannot be used.
Workflow execution
Payments, account access, returns, appointments, refunds, subscriptions, bookings, and handoffs can become guided actions.
Knowledge ingestion
Crawled and curated knowledge sources become scoped retrieval inputs with readiness checks and source governance.
Control plane
Setup and tenant consoles manage domains, keys, snippets, users, APIs, knowledge, branding, and runtime health.
Provider-flexible AI
Gemini-powered reasoning today, designed behind service boundaries so model, STT, TTS, and retrieval layers can evolve.
Industries
Four real demos. Four real support surfaces.
Every demo is a functional website with Clara context designed around industry-specific support reasons.
Fitness memberships
Subscription businesses with billing, offers, pauses, and account recovery.
Pulse Club demonstrates plan comparison, failed payment recovery, cancellation save paths, class booking, and support policy flows.
Premium commerce
Retailers handling payment failures, delivery issues, returns, and refunds.
Aster & Co. shows catalog discovery, checkout failures, order history, returns, damaged item workflows, and refund expectations.
Healthcare portals
Clinics and patient portals where Clara guides workflows without giving diagnosis.
Willow Health covers doctors, services, booking, appointments, billing, prescriptions, insurance, and care-team messages.
Food ordering
Restaurants and delivery brands with order status, refunds, wrong items, and reorders.
Saffron Lane demonstrates menu browsing, customization, cart, checkout, tracking, past orders, and refund issue intake.
Architecture
Built as a platform, not a prompt wrapper.
Clara already has the important boundaries: SDK, API, knowledge, workflow, voice, tenant admin, setup, and operations.
Assist SDK
Embeds Clara into customer sites with contextual chat, live voice controls, customer-friendly states, and tenant-aware runtime config.
domain allowlistssnippet installvoice statusworkflow context
Clara API
The tenant-aware platform boundary for channel requests, runtime configuration, workflow execution, connectors, and administration.
tenant routingworkflow runtimeprovider configaudit surfaces
Unified workflow runtime
One shared runtime owns every customer turn across channels, selects an enabled workflow, persists execution state, and invokes only allowed tools and connectors.
workflow registrydurable sessionsbounded toolscustomer support fallback
Voice workflow adapter
LiveKit handles real-time media and turn-taking while the same Clara workflow runtime used by web chat owns business decisions and responses.
LiveKit Cloudshared runtimeinterruption handlingsession reports
Questions
What buyers ask about Clara.
Direct answers about Clara's resolution model, channels, industry coverage, and tenant controls.
What is a customer resolution agent?
A customer resolution agent goes beyond answering questions. Clara combines approved knowledge, customer and page context, durable workflow state, and allowed business actions so it can guide a request toward a safe resolution.
How is Clara different from a chatbot?
A conventional chatbot typically focuses on conversation or document retrieval. Clara uses retrieval as one input to a tenant-aware runtime that can coordinate voice and chat, persist workflow progress, invoke bounded actions, and expose operations to administrators.
Does Clara support live customer phone calls?
Yes. Clara supports real-time voice conversations through a voice adapter while the same workflow runtime used by web chat owns business decisions, knowledge access, and responses across both channels.
Which industries can Clara support?
Clara currently provides live evaluation environments for fitness memberships, premium commerce, healthcare portals, and food ordering. Its workflow boundaries allow additional customer journeys to be configured without creating a separate assistant architecture for every industry.
How does Clara protect tenant data and operations?
Clara starts each runtime from explicit tenant configuration and scoped access. Domain controls, tenant-specific credentials, bounded tools, workflow permissions, and operational records help keep customer data and external actions within the intended tenant boundary.
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